Exchange & Returns

RETURN: 
  • Our garments are all on a made to order basis. Once your order is placed, we do not offer any exchange or returns. 
  • We are happy to help in case the outfit has defects. Pls mail us on merchant.drzya@gmail.com
  • Returns are not possible for color exchange. Please be sure of the color before ordering.

CANCELLATIONS BY THE USER

In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice we will not refund the amount, however, a customer can redeem the amount transferred for some other outfit. A request for cancellation of order shall be valid and accepted only if they are made within 24 (twenty four) hours of making the order on the Site.

TAXES & DUTIES:

For Indian Customers - 
Product Prices displayed are inclusive of all taxes and duties. 

For International Customers - 
Most countries are shipped to on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.